• Call us : +212 524 386 084
  • marrakechtravelagency@gmail.com
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FAQ

Do you organize large group tours with daily departures ?

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After a couple months of organizing the large group tours with daily departures, we realized these tours do not meet our standards of quality and usually end up with unsatisfactory service and quality complaints. The low prices advertised by most agencies offering this type of tours are usually a trap and are compensated by low quality services, from unqualified drivers, No A/C in the cars, forced shopping stops and extra hidden charges, to low cost accommodations. we feel that it’s not the right way to treat our dear clients and it’s not the image of our country we want to advertise and reflect. We still organize small group tours amongst our own clients when we have similar requests and the groups are limited to 6 people to ensure maximum attention from the driver and guides.

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Do your Morocco Tours still go out if it rains?

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Yes,our Desert Tours From Marrakech do go out if the rain falls however depending on how the Atlas Mountains road condition is. Once you inquire about the trip, we will respond according to the road and weather condition at that time

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I cannot see whether your tours include pickup or drop off from hotels? Can you please advise?

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Our Morocco Sahara Tours include pick up and drop off from your accommodation / airport or elsewhere on request

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How long is the camel ride?

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1 hour each way

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What are the informations required for booking tour?

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Name, number of persons, package selected, exact date, contact number, pick up location, hotel room number if applicable. You can email it to: marrakechtravelagency@gmail.com

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Where do we leave our luggage when we are going on a tour?

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Our cars are spacious and can take up to 4 large suitcases in the trunk, and we can install a luggage carrier if needed.

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Do we have to take all our luggage with us in the desert

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No you don’t have to, you should take only what you need for the night, there are storage rooms in the desert auberge where you can leave your unneeded luggage and you can leave valuables (cash, passports…) with your driver.

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Are the tents private or shared in the desert?

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The tents in all desert destinations are private, and we offer all types of occupancy: single, double, twin and triple.

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What about wash up facilities in the desert ?

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All the standard desert camps have shared wash up facilities, either in the bivouac itself or at the starting auberge, Deluxe accommodations have private wash up for each tent.

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Will the driver also act as a guide?

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Our drivers are experienced and knowledgeable, they all speak many languages, and they will try their best to share their knowlege of Morocco’s history, geography, culture, political and economic aspects. However, if you require a deeper and higher intelectual references, we can provide a certified national guide to accompany you in the trip but that will cost extra of course.

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Is lunch offered with all your Morocco Desert Tours?

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No lunch is not included. Only on request.

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Where do we meet you for pick up?

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Please meet us in your hotel lobby at least 5 minutes before pick up time.

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Can I reschedule our Morocco desert tour when we reach our destination?

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Yes you can. Please email us or call +212 671 578 276

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